Call Center Representative

AllianceOne is part of the Teleperformance global family, connecting the biggest and most respected brands on the planet with their customers.

Our Maumee, OH team is a dedicated team of call center professionals bringing solutions and enhancing customer experience during each interaction.  We take pride in making every interaction matter, for our employees and our customers.

We are a multicultural, highly skilled, and deeply knowledgeable group, serving several different client programs with integrated solutions, technology, and the highest security standards. Our teams solve a variety of account issues ranging from customer service to collections and handle both inbound and outbound calls.

If you are a good listener, enjoy solving problems, share a belief that consumers should be treated with respect check out a career at AllianceOne. You will find friendly people, a great location and excellent growth opportunities.

Apply today to see which of our client programs is the best fit for your career plan, our paid training will set you up for success!  

Now hiring fulltime team members: Base pay of $11.00 hourly, plus monthly incentive opportunities and up to a $500 Training Bonus!

Qualifications

• Prior customer service or collections experience a strong plus
• Excellent verbal communication skills
• Must be self-motivated
• The ability to problem solve creatively
• Must be proficient in time management
• Negotiation skills
• Strong desire to achieve goals
• Basic computer knowledge/skills
• Ability and openness to work professionally with a diverse customer base
• A criminal background check is required
• Works well in team settings

Benefits

• Medical, Dental and Vision Benefits after 60 days of employment
• 401(k) with company match after 90 days of employment
• Life Insurance, Short Term Disability, and Flexible Spending Account
• Generous Paid Vacation Package up to 3 weeks per year

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.