Radio Dispatcher

Bowling Green State University   Bowling Green, OH   Full-time     Other
Posted on March 25, 2024
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Position Summary 

The Radio Dispatcher is responsible for receiving, processing, and prioritizing emergency and non-emergency calls for the Department of Public Safety at the BGSU campus. Operates and monitors BGSU police radio, Bowling Green City Police radio, county and state police agency radios, BGSU non-police employee radios, as well as other types of police communications equipment.  Reports to a Dispatch and Records Supervisor.

 

Essential Duties, Tasks and Responsibilities

  • Receive, analyze, prioritize and transmit emergency and non-emergency communications by radio, telephone, or computer in order to coordinate emergency and non-emergency response for Bowling Green State University and other public safety forces; dispatches police, fire and/or emergency medical services by radio and computer.
  • Monitors other police agencies’ radio traffic to determine any activities involving the Bowling Green campus.  Relays any pertinent information to shift supervisor or officer in charge.
  • To address alarm incidents, monitors alarm systems on campus as well as functions as an answering point for third party alarm companies for assets on campus.  Notifies appropriate personnel.
  • Logs officers on and off patrol and officers’ activities throughout each shift. Enters complaints, incidents, and services rendered.
  • Responsible for monitoring multiple computer systems to include alarms, LEADS, phones, radio, and in-house resources. Distributes, tracks, and processes various departmental equipment and resources.
  • Assists Parking Services with the verification of registrations and monitors Parking radio traffic.
  • Operates as dispatcher for Emergency Communications Center when necessary.
  • Responsible for reviewing email and other available informational resources in the dispatch area to keep abreast of current policies and procedures.

 This list of essential duties, tasks and responsibilities is not all-inclusive; individual will perform other related duties as assigned.

 

 

Essential Competencies

  • Knowledge of basic mathematical skills
  • Knowledge of basic reading skills
  • Ability to carry out verbal and/or written instructions
  • Ability to effectively communicate, verbally and written
  • Detailed oriented and highly accurate
  • Ability to work in changing environment
  • Ability to work effectively in a team environment
  • Ability to interact effectively with students, faculty and/or staff or the public and represent BGSU appropriately
  • Ability to coordinate or lead others in accomplishing work activities
  • Knowledge of computer skills, such as MS Office, presentations, spreadsheets and/or database entry/query
  • Ability to operate computers and peripheral equipment such as printers
  • Ability to draft office correspondence
  • Ability to multitask in a controlled, effective manner while working under stress
  • Ability to interpret and analyze information

 

 

Minimum Qualifications

  • High School Diploma or GED required
  • Must be certified through State Highway Patrol to operate Law Enforcement Automated Data Systems (LEADS) terminal within one year from date of hire

Preferred Qualifications 

  • Previous dispatch experience 

 

 

Salary

Union Contract - Pay - $22.10 - $26.29 per hour.
(Please Note:  This is a collective bargaining unit position.)

*Successful candidates will receive a onetime $2,000 bonus upon successful completion of their probationary period.

*Radio dispatcher experience and training will be considered after the successful competition of the Communication Training Program which may increase the hourly wage up to $26.29.

 

 

 Deadline to apply:  The search committee will review applications until the position is filled; however, for best consideration, applications should be provided by April 8, 2024.  

 

 Benefits

Bowling Green State University provides a comprehensive benefit program as part of a total compensation package.  This includes medical, prescription, dental, vision, health accounts (medical & dependent), life & disability insurance, retirement plans, employee assistance program and tuition fee waivers for employees and their eligible dependents as well as paid time off, holidays and parental leave.  For more information please visit Benefits-at-a-Glance.

 

 

To Apply

For a complete job description & to apply for this position visit  https://www.schooljobs.com/careers/bgsu or contact the Office of Human Resources at (419) 372-8421. BGSU. AA/EEO/Disabilities/Veterans. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University, please call 419-372-8421.

 

 Why work at BGSU?

Full-time BGSU employees enjoy an array of exceptional benefits, including:

  • Quality, affordable health insurance: Various coverage options available for health, vision and dental starting the first day of the month following your date of employment.
  • Generous paid time off: Vacation, holidays, sick days and more.
  • Excellent work life balance resources: Our Employee Assistance Program offers confidential support to employees and their eligible family members, along with ancillary programs covering identity theft, elder care, legal services and more.
  • Tuition fee waivers: For eligible employees, spouses and dependent children.
  • Professional development opportunities: For skills training, supervisor and leadership programs, performance management, online courses and online tools for employee growth and development.
  • Parental leave: Up to five weeks of paid parental leave for full-time employees with at least 12 months of continuous service.
  • Retirement: BGSU offers several options for meeting your retirement goals with a current employer contribution of up to 14% depending on the retirement program selected. Read more about the option that best fits your needs.

Learn more about Bowling Green State University and how we aspire to be the preeminent public university that creates public good in Ohio, the nation and world.