BGSU Office of Human Resources

1851 North Research Drive
Bowling Green , OH
https://bgsu.hiretouch.com/
Apply Now

Radio Dispatcher

BGSU Office of Human Resources
Bowling Green, OH Full-time
Posted on October 21, 2019

 

Work Schedule:               Full-time position available.  Days and hours will vary. Must be able to work varied hours and shifts to include evenings, weekends, holidays, and rotating shifts. Must be on station and ready to work at time assigned.

 

(Please Note:  This is a collective bargaining unit position.)

 

Position Summary

The Radio Dispatcher is responsible for receiving, processing, and prioritizing emergency and non-emergency calls for the Department of Public Safety at the BGSU campus.  Operates and monitors BGSU police radio, Bowling Green City Police radio, county and state police agency radios, BGSU non-police employee radios, as well as other types of police communications equipment.  Reports to a Dispatch and Records Supervisor.

 

Essential Duties, Tasks and Responsibilities

  • Receive, analyze, prioritize and transmit emergency and non-emergency communications by radio, telephone, or computer in order to coordinate emergency and non-emergency response for Bowling Green State University and other public safety forces; dispatches police, fire and/or emergency medical services by radio and computer.
  • Monitors other police agencies’ radio traffic to determine any activities involving the Bowling Green campus. Relays any pertinent information to shift supervisor or officer in charge.
  • Monitors various alarm systems such as fire alarms and notifies appropriate personnel to handle situation.
  • Logs officers on and off patrol. Keeps logs of incoming telephone calls, summaries; types reports and maintains files and records; prepares blotters; issues and checks in keys and other equipment.
  • Enters complaints and service rendered. Also, responsible for alarm computer, LEADS computer, 9-1-1 computer and in-house computer.  Prepares daily blotters and distributes to appropriate University personnel and City Police.
  • Assists Parking Services with the verification of registrations and monitors Parking radio traffic.
  • Operates as dispatcher for Emergency Communications Center when necessary.
  • Responsible for reviewing email and other available informational resources in the dispatch area to keep abreast of current policies and procedures.

 

This list of essential duties, tasks and responsibilities is not all-inclusive; individual will perform other related duties as assigned.

 

Essential Competencies

 

  • Knowledge of basic mathematical skills
  • Knowledge of basic reading skills
  • Ability to carry out verbal and/or written instructions
  • Ability to effectively communicate, verbally and written
  • Detailed oriented and highly accurate
  • Ability to work in changing environment
  • Ability to work effectively in a team environment
  • Ability to interact effectively with students, faculty and/or staff or the public and represent BGSU appropriately
  • Ability to coordinate or lead others in accomplishing work activities
  • Knowledge of computer skills, such as MS Office, presentations, spreadsheets and/or database entry/query
  • Ability to operate computers and peripheral equipment such as printers
  • Ability to draft office correspondence
  • Ability to multitask in a controlled, effective manner while working under stress
  • Ability to interpret and analyze information

 

Minimum Qualifications

Education

  • High School Diploma or GED required
  • Must be certified through State Highway Patrol to operate Law Enforcement Automated Data Systems (LEADS) terminal within six (6) months from date of hire.

 

Preferred Qualifications

 

  • Previous dispatch experience

 

Selection Criteria

 

All applicants brought for on campus interviews will be required to complete an online skills assessment.

 

Salary

Union Contract - Pay  - $19.78 per hour
(Please Note:  This is a collective bargaining unit position.)

 

Deadline to apply:  November 4, 2019

 

To Apply

For a complete job description & to apply for this position visit https://bgsu.hiretouch.com/ or contact the Office of Human Resources at (419) 372-8421. BGSU. AA/EEO/Disabilities/Veterans. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Bowling Green State University, please call 419-372-8421.