Utility Billing Technician
Why work for Woodbury?
Working in the public sector is a great way to apply yourself to meaningful work that touches lives of residents every day. Woodbury employees appreciate great job security, competitive wages, a strong benefits package and employee development opportunities.
This position is responsible for establishing and maintaining a favorable image for the City of Woodbury while performing routine and complex utility billing duties including customer service, maintenance of customer account records and general accounting activities.
Hiring Salary Range = $24.52 - $27.77 per hour
Full Salary Range = $24.52 - $34.31 per hour
Essential Duties and Responsibilities:
- Provide excellent customer service to utility customers and City of Woodbury residents.
- Maintain and prepare utility billings
- Prepare, process and collect current and delinquent accounts
- Prepare and Analyze utility billing reports
- Cash Receipts and Deposit Preparation
- File information. Monitor and purge records in accordance with retention schedule.
- Write routine correspondence and reports. (e.g. memos, inquires, status/activity reports).
- Fosters an inclusive work culture and advances the City's diversity, equity and inclusion goals.
- Maintain and foster an environment, which facilitates the Exceeding Expectations (professional, responsive, leaders) philosophy of the City.
- Perform all other duties and assume other responsibilities as assigned or apparent.
Minimum Qualifications:
- Two (2) years customer service experience.
- Two (2) years experience working with financial records.
- Two (2) years data entry experience.
- Proficiency in using Microsoft Excel and Microsoft Word.
- Strong oral and written communication skills.
Preferred Qualifications:
- Experience in utility billing.
- Two (2) year accounting or business degree.
As a progressive employer in a growing community, the City of Woodbury offers a positive work environment with excellent pay and a competitive benefits package.
To be considered for this position, a completed application must be received by 11:59 pm Thursday, October 17, 2019.
Click apply today!
A drug free, EO, AA employer.