Patient Services Representative
Eastern Nephrology Associates, PLLC is the area's largest, private medical practice specializing in diseases and disorders of the kidney. We currently have one (1) opening for the following opportunity in our New Bern office: Patient Services Representative 8 am-5 pm (Some overtime/flexibility required) This individual will work in the front office at our New Bern location and responsibilities will include but are not limited to:
• Check in/Check Out process.
• Charge and receipt entry into Allscripts.
• Appointment Scheduling.
• Filing, scanning, breaking down charts.
• Answer phones and direct patients to appropriate personnel.
This individual should possess excellent communication skills, be detail oriented, have strong critical thinking skills and excellent computer skills. A pleasant, clear/understandable phone voice is a must for this position. Individual must have a positive attitude and be pleasant in all patient, physician, and peer interactions. Proficiency in the Allscripts or similar system is preferred. Familiarity with ICD-10/CPT coding is required. 2 plus years experience in a medical office is preferred. An individual who is a CMA or MA is preferred.