Clinical Program Manager
Full Time
Essential Duties and Responsibilities: Develop patient treatment plans and conducts continued stay review based on assessed needs and progress. Provide patient intakes and comprehensive assessments, treatment planning, case management and referrals, staffing, aftercare planning and discharge planning. Counsel patients individually or in group sessions, to assist in overcoming dependencies, adjusting to life, or making changes. Complete and maintain accurate records or reports regarding patients' histories and progress, services provided, or other required information. Interview patients, review records and confer with other professionals to evaluate individual's mental and physical condition and to determine their suitability for participation in a specific program. Coordinate counseling efforts with mental health professionals or other health professionals, such as doctors, nurses, or social workers. Review and evaluate patient's progress in relation to measurable goals described in treatment and plans.
Modify treatment plans to comply with changes in patient status. Intervene as an advocate for patients to resolve emergency problems in potential crisis situations. Make recommendations for staff hires and discharges. Train new support staff and new clinical employees and interns. Provide prompt performance evaluations, clinical competency reviews, and help staff define learning and training needs as well as the development of future goals. Conduct regular, scheduled, clinical supervision meetings with each counselor and document. Conduct regular team meetings and document. Provide direct clinical service to a partial caseload, achieving minimum10 billable hours weekly. Coordinate and approve staff schedules, time off requests and maintain timekeeping records. Ensure that both routine and emergency building/facility issues are promptly communicated with FGC of Ohio Management, as applicable, and that action has been taken to resolve the issue. Ensure FGC of Ohio team participation in all fire and safety codes/drills.
Ensure clear concise written reporting of any incidents and forward to FGC Risk Management Officer. Disseminate FGC policies and procedures, periodically reviewing key SOP areas with staff. Contribute to new ideas and problem solving communicating with administrative supervisor. Contribute to a culture of high level communication by clearly modeling active communication to staff and soliciting information and feedback from staff and sharing with the management team. Supervise the Office Manager, ensure that documentation for FGC of Ohio accounting, such as daily cash reconciliation, other accounts payable information, accounts receivable information, and service production verification (e.g. reporting of toxicology production, patient treatment openings, etc.) is accurate and timely. Provide crisis intervention as needed using appropriate de-escalation and crisis intervention techniques. Provide community relations interacting as appropriate with other providers and community members (e.g. ODJFS, local Police Dept., county probation departments, local businesses, treatment facilities, health and mental health service providers, etc.) and maintain active linkage agreements. Serve as an effective role model for written and verbal communication.
Education and/or Experience: Master's degree in a behavioral healthcare field is required. Experience with substance use treatment required. Leadership and supervision skills are necessary to ensure staff and program development.
Certificates, Licenses and Registrations: State of Ohio Licensed Independent Social Worker Supervisor (LISW-S) or Licensed Professional Clinical Counselor Supervisor (LPCC-S) required.