726 Video Banking Specialist - Part-time

German American Bancorp   Evansville, IN   Part-time     Finance
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Posted on May 20, 2021

Job Title: 726 PT Video Banking Specialist - Jasper, IN OR Evansville, IN

 

About Us:

 

German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.

 

SUMMARY OF DUTIES:

Provides quality customer service by greeting customers, ascertaining needs, processing deposit and loan transactions, solving routine problems, and making referrals through video banking interactions.

PRIMARY RESPONSIBILITIES AND JOB FUNCTIONS:

  1. Provides exceptional customer service by greeting customers and assessing customer needs. Answers questions regarding Bank products and services. Identifies referral opportunities.
  2. Effectively communicate with customers through video in a professional engaging manner.
  3. Performs general teller and clerical duties as required, and in compliance with operational regulations and security policies and procedures.
  4. Makes appropriate customer referrals to other Bank functional areas such as Lending, Insurance, and Financial Services.
  5. Effectively handles basic customer problems and inquiries as well as ensuring that resolution and follow-up are completed in an accurate and timely matter.
  6. Controls risk to the Bank. Adheres to prescribed security controls to protect the staff and facility against criminal activity and fraudulent operations.
  7. Participates in the general upkeep and appearance of the Video Banking stations.
  8. Acquires and retains knowledge in applicable regulatory requirements including Currency Transaction, Reporting (CTR’ s), Suspicious   Activity Reporting ( SAR’ s ), Regulations CC, DD, etc.
  9. Performs additional responsibilities as required or directed. Responsible for adhering to compliance laws, regulations, and established Bank policies and procedures, including Bank Secrecy Act and Anti-Money Laundering.

 

FLEXIBLE SCHEDULE
 
Must be available to work a flexible schedule based on department needs.The hours are as follows:   

    - Monday-Thursday: 8:00 a.m. - 6:00 p.m. EST
    - Friday Rotation: Open until 7:00 p.m. EST
    - Saturday Rotation: 8:00 a.m. - 1:00 p.m. EST

 

This position will be located at:

Operations Center


1311 West 12th Ave
Jasper, Indiana, 47546
United States

 

 

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