Counter Clerk

Heatherdowns License Bureau   Toledo, OH   Full-time     Call Center / Customer Service
Posted on May 26, 2024

Counter Clerk Full Time Only - Not a state position. Heatherdowns License Bureau $15.00 per hour Must pass BCI/FBI check. 

About the Ohio Bureau of Motor Vehicles The Ohio Bureau of Motor Vehicles oversees driver and motor vehicle licensing and registration among other services. We strive to make your experience with the BMV more convenient, efficient, and cost-effective in order to “Meet our customers’ needs where they are, not where we are.” Examples of such services include: The newly-designed website for vehicle registration and other BMV services Various other online services to meet your needs Customer Service Standards Ohio Department of Public Safety employees shall demonstrate an understanding of the importance of exceptional customer service, and how it directly links to each employee’s job function and supports the mission of the department by: Consistently providing a high level of professional, courteous, friendly and respectful customer interaction to ensure an overall positive and service oriented experience. Listening carefully to questions or concerns and asking follow-up questions as necessary to ensure an accurate understanding of the customer’s need or request. Taking appropriate action by providing a complete, knowledgeable, accurate, precise response immediately, or provide a firm commitment as to when a response will be provided.