Computer Software Installer, Trainer, Support
Henschen and Associates, Inc. is an Ohio corporation that has built its history around a powerful database engine and rapid application development interface. Another most attractive benefit of the company's product offerings is the data and code transportability from platform to platform and operating system to operating system. We offer several product lines ranging from a very robust database management system, to HTML tools, and other products.
Our company has been a provider for over 33 years, servicing developers, OEMs, insurance companies, 195 Ohio Courts and large industries with data manipulation solutions. 2) Computer Software Installer, Trainer and Support Position. Individual must have Training and Support (Help Desk) experience working in multi-user environments. Courts, Legal and/or accounting background a plus. Full time with computer experience using MS Office and other applications to help us develop and extend new add-ons and products.
Responsibilities:
* Help design and test new and existing programs.
* Help debug applications across different environments and operating systems.
* Self-motivated and able to work alone and with other staff.
* Able to work AS A TEAM and be a team player.
* Must be willing to travel (Some local and some overnights) to install and train new clients.
* Have good understanding of accounting (AR, AP, GL and mother report preparation and bank reconciliation) and able to meet reporting deadlines.
Qualifications
* High school graduate with good understanding of computers and other related hardware.
* Minimum 2 years' experience in training and support or other relevant roles.
* Good communication, telephone and people skills.
* Demonstrable ability to debug and fix errors in code.
* Knowledge of application development and deployment.
* Basic understanding of Database Management Systems.
* Experience with some front-end development.