ITS Help Desk Supervisor #S_191039
ITS Help Desk Supervisor
NET, Nebraska's PBS & NPR Stations, services up to 200 employees and is looking for a professional to join our ITS department. This position will be managing the service desk staff and will be the liaison between ITS system/network admin and Director of ITS. Troubleshooting escalated technical issues & performing an inventory of hardware and software. Service desk vendor & ticketing system management. Working with 3rd parties in relation to projects & issues. Research information pertaining to computer hardware/software for the Avid Editing environment. A criminal history background check will be conducted. Excellent benefits including staff/dependent scholarship program.
Associate’s degree in Computer Science or Information Technology plus three (3) years’ working in an IT computer support environment; equivalency considered. Experience with both Mac and Windows required. Equivalent education/experience will be considered.
Applicant review begins November 1. View requisition S_191039 at https://employment.unl.edu for additional details and to apply.
The University of Nebraska-Lincoln is an EO/AA employer and encourages minorities, women, veterans, and individuals with disabilities to apply.