Wellness Floor Attendant - Green Ridge
Roanoke County
Roanoke, VA
Full-time
Call Center / Customer Service
Posted on July 25, 2019
Performs responsible recreational service work providing floor coverage in Wellness areas during center’s operational hours. Monitors safe and proper usage of exercise equipment, performs all cleaning duties associated with position, and encourages and enforces Wellness department’s policies and guidelines. This role reports directly to center’s Wellness Management Staff. Performs related work as required.
Must be available to work Monday - Friday, 9:45AM to 2:00PM.
ESSENTIAL JOB FUNCTIONS:
REQUIREMENTS/PREFERENCES:
EducationRequired: Graduation from High School or equivalentPreferred: Nationally accredited Fitness Certification or working toward a degree in Exercise Science or Health related field. ExperiencePreferred: Previous experience in fitness related setting with customer interaction. Certifications/Licenses Required: Valid Virginia driver’s license with good driving record. CPR, First Aid, and AED.Preferred: Nationally accredited Fitness Certification or working toward a degree in Exercise Science or Health related field. Knowledge, Skills and Abilities
Must be available to work Monday - Friday, 9:45AM to 2:00PM.
ESSENTIAL JOB FUNCTIONS:
- Delivers uncompromising customer service responding immediately to customer requests, inquiries, and concerns.
- Actively engages in conversations with participants to ensure their questions and needs are fulfilled.
- Monitors safe and proper use of exercise equipment.
- Performs Wellness orientations, exercise consultations, and fitness assessments.
- Performs all cleaning duties as outlined in department’s "opening/closing checklist".
- Makes "rounds" every 20 - minutes while working to ensure fitness areas, locker rooms, and restrooms are safe and clean.
- Reports any equipment malfunctions, environmental risks, or shortages of supplies to supervisor or other to center related manager.
- May keep participant visitation count.
- Attends monthly staff meetings and in-service trainings.
REQUIREMENTS/PREFERENCES:
EducationRequired: Graduation from High School or equivalentPreferred: Nationally accredited Fitness Certification or working toward a degree in Exercise Science or Health related field. ExperiencePreferred: Previous experience in fitness related setting with customer interaction. Certifications/Licenses Required: Valid Virginia driver’s license with good driving record. CPR, First Aid, and AED.Preferred: Nationally accredited Fitness Certification or working toward a degree in Exercise Science or Health related field. Knowledge, Skills and Abilities
- Previous experience using various exercise equipment; free weights, functional training equipment, selectorized machines, and cardiovascular machines.
- Knowledge of fitness and health.
- Ability to develop and maintain effective working relationships with employees, customers and the general public.
- Effective communication skills both verbally and in writing, to a wide variety of staff and customers.
- Ability to multi-task handling high volume of business demands and service requests received each day.
About this company
The Roanoke County Human Resources Department provides consulting services and programs intended to attract, motivate, and retain efficient and productive employees for Roanoke County.
The goal of the department is to create and sustain an organizational design and culture for Roanoke County that continuously improves cooperation, well-being, and effectiveness through optimum use of employees’ skills and talents.
Location/Region: Roanoke, VA