Customer Service Representative iSeries
Counties Providing Technology (CPT), located in Morris, MN is a joint powers entity made up of multiple Minnesota counties. CPT provides customized programming, telephone support, management for information systems and consulting for hardware and software for public entities.
General Overview Of Position:
Assist our customers with the use of our products. Resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust.
Wage Range:
$35,000 - $55,000, depending upon qualifications
Benefits:
Monthly employer paid health and other benefits up to a maximum of $650. Public Employee Retirement Account (PERA) with monthly employer contributions. At start of employment, three-week paid time off (PTO) bank. Voluntary benefits offered include dental, vision, life and disability.
Requirements:
High school diploma and two years post-secondary education in accounting and three years financial experience or an equivalent combination of training and experience. The ideal candidate will have experience in IT/Network support with iSeries experience, but willing to train.
Job Knowledge & Skills:
Strong communicator, verbally and in writing, accounting training or experience, solid computer skills, strong MS Office skills, good organizational skills, self-motivated, independent thinker, problem solver.
Employment Variables:
Non-union, exempt position.
The typical schedule is 37.5 hours per week. Additional hours may be required but vary based upon work load demands.
ADA accommodations available.
CPT is an Equal Opportunity Employer.