Membership & Outreach Coordinator

TMACOG   Toledo, OH   Full-time     Administration / Clerical
Posted on July 17, 2022

TMACOG Is looking for a Membership & Outreach Coordinator to fill a full-time position responsible for membership retention and recruitment and other various forms of regional outreach supporting the TMACOG mission, purpose, and strategic goals. 

POSITION SUMMARY: The Membership and Outreach Coordinator is responsible for highlighting the value of a membership in TMACOG and overseeing many aspects of member retention and recruitment. This is accomplished by connecting with member organizations and businesses, building relationships with individuals who participate in TMACOG, and coordinating visits for new and existing members at either the TMACOG office or their office location. The Membership and Outreach Coordinator also assists with event planning and is responsible for seeking sponsorships from members, partners, and nonmembers.

ESSENTIAL FUNCTIONS: -- Routinely meet with existing members to discuss issues of importance and concern and work to maximize the value of their membership in TMACOG. -- Understand and explain TMACOG's mission, purpose, and objectives and share information with a diverse range of members throughout the region. This may be accomplished through phone calls and visits, as well as community engagement, such as attending meetings and events. -- Implement activities to maximize member satisfaction and retention, including seeking topics for TMACOG Tech membership education programs. -- Actively pursue news and information from members throughout the region that can be shared through channels such as TMACOG's monthly newsletter and social media. -- Develop and maintain a presentation to explain the purpose and mission of TMACOG and the value of membership and participation. -- Work with and provide support for the Executive Assistant in planning events, such as Access TMACOG, TMACOG Tech membership education programs, the General Assembly, and Summer Caucuses. Maintain an annual schedule of TMACOG events, and their sponsors, advertisers, and exhibitors. -- Work with staff to support various TMACOG events, programs, and activities, such as the Transportation Summit, Bike Month, Student Watershed Watch, and professional training events. These activities will include but may not be limited to soliciting funding and sponsorships, speakers, and event exhibitors. -- In coordination with the Accounting Department, prepare and send annual membership invoices by November 1. Develop and implement a plan for following up with non-renewing members, through various methods of contact, including staff who have working relationships with nonrenewing members. -- In coordination with the President, serve as an organization liaison to other government agencies, officials, organizations, businesses, and the public. -- Work closely with the Communications Department to focus on messaging to members. This may include print materials, social media, and member news to be highlighted in TMACOG's monthly newsletter. -- Participate in TMACOG councils and committees to build and maintain connections with members. Represent TMAGOG and present at local and regional meetings as needed.

COMPETENCIES: -- Demonstrated experience obtaining financial support for events -- Detailed understanding of all TMACOG programs and services, including transportation and water quality planning -- Understanding of public administration and the nuances of local government and regional issues -- Strong interpersonal and written communication skills -- Excellent analytical and critical thinking skills -- Strong organizational skills and ability to manage priorities and workflow -- Ability to work without direct supervision and efficiently manage tasks and time -- Experience using social media -- Proficient with applicable computer programs and software; able and willing to learn new programs -- Legally able to work in the U.S.

PHYSICAL DEMANDS/REQUIREMENTS: All positions at TMACOG require communicating with people in person, virtually, and over the telephone, while either standing or sitting. Tasks may involve extended periods of time at a computer or workstation. Some work may require occasional lifting, carrying, pushing, and pulling materials of moderate weight. Reasonable accommodations will be made to allow individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT/CONDITIONS: While performing the duties of this job, the employee regularly works in an office setting. Work from a home office using equipment provided by employer is also expected. Occasional work outdoors and in variable weather conditions may be required.

TRAVEL: Travel is expected to meetings with TMACOG partners throughout the region. Attendance is expected at occasional evening and weekend meetings/functions as needed. Reliable transportation must be available to fulfill all job functions.

EDUCATION AND/OR EXPERIENCE: -- Bachelor's degree in related field required -- 3+ years relevant experience or equivalent combination of education and experience preferred SALARY: $40,000 to $60,000 commensurate with experience.