Toledo Blade

Toledo , OH

Customer Service Representative

Toledo Blade
Toledo, OH Full-time
Posted on November 10, 2018

Customer Service Representative
Circulation Department
|Part-time Positions

The Blade, the Pulitzer-prize winning newspaper serving northwestern Ohio and southeastern Michigan, has immediate openings for customer service representatives in its Circulation Department. Position responsibilities include responding to calls from subscribers, carriers and delivery managers; interacting with transportation drivers and dispatch responsibilities; handling customer service issues, billing issues and promotion of The Blade on all platforms.

The successful candidate will have the following qualifications:

  • Excellent spelling, grammar and verbal communication skills 
  • The ability to type 35 WPM and computer experience 
  • Able to multi-task and possess strong time-management skills
  •   Flexibility to work from Monday through Friday 5:30am-2pm; and Saturday and Sunday 5:30am-11:30am
  • Minimum of 1-2 years of call center and/or customer service experience 
  • High School diploma is required

The Blade is an Equal Opportunity Employer M/F/V/D