Toledo Blade

Toledo , OH

Customer Service Representatives

Toledo Blade
Toledo, OH Full-time
Posted on December 18, 2018

The Blade, the Pulitzer-prize winning newspaper serving northwestern Ohio and southeastern Michigan, has immediate part-time openings for Customer Service Representatives in its Circulation Department. Position responsibilities include responding to calls from subscribers, carriers and delivery managers; interacting with transportation drivers and dispatch responsibilities; handling customer service issues, billing issues and promotion of The Blade on all platforms.

The successful candidate will have the following qualifications:

  • Excellent spelling, grammar and verbal communication skills
  • The ability to type 35 WPM and computer experience
  • Able to multi-task and possess strong time - management skills
  • Flexibility to work Monday through Friday 5:30 am - 2:00 pm; and Saturday and Sunday 5:30 am - 11:30 am
  • Minimum of 1-2 years of call center and/or customer service experience
  • A High School diploma is required

The Blade is An Equal Opportunity Employer