IT SUPPORT SPECIALIST
This position will assist in monitoring computer activity, perform upgrades of software, maintain computer hardware, address technical problems for both our servers and end user clients including Helpdesk Requests. Maintain and monitor network, security and computer hardware to identify and resolve any performance issues. Work with contract consultants to ensure a productive environment. Assist in monitoring the availability of updates for all hardware and software to ensure Cybersecurity initiatives are being met. Perform additional responsibilities as assigned and able to adjust to changing demands, duties and priorities. This position is also required to be part of a rotating on-call schedule. Responsibilities occasionally may require overtime, holiday, evening and/or weekend hours as projects require.
Qualified candidates must have a Bachelor’s degree in IT, Computer Science. MCSE Certification is a plus. Minimum 4 years professional experience. Proven experience with Microsoft domain management (AD, DNS, DHCP, NPS, Printing), Office365 and Apple OS. Knowledge and experience in Windows server 2012 (and older) including Windows Server Update processes. Experience in VMWare and Veeam a plus. Must possess strong hardware and software troubleshooting skills, proven through previous work experience. Must have strong interpersonal and communication skills.
Reply in confidence to the Human Resources Department at hr@toledoblade.com or fax to 419-724-6080. No calls please.